At www.jaya9bd, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh.
Six core commitments we make to every player on the platform.
www.jaya9bd does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the platform and its trusted service partners only.
All personal data stored by www.jaya9bd is encrypted at rest and in transit using industry-standard TLS and AES-256 encryption. Your payment details and identity documents are never stored in plain text.
You can request access to, correction of, or deletion of your personal data at any time by contacting www.jaya9bd support. We will respond to all data requests within 30 days.
www.jaya9bd only collects the data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.
Every promotional email or SMS from www.jaya9bd includes an unsubscribe option. You can also manage your communication preferences directly from your account settings at any time.
When www.jaya9bd shares data with third-party service providers — such as payment processors or identity verification services — we name them clearly in this policy and ensure they meet our data protection standards.
This Privacy Policy explains how www.jaya9bd ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the www.jaya9bd website and mobile application. This policy applies to all users regardless of how they access the platform — via browser, Android app, iOS app, or progressive web app.
By registering an account or continuing to use www.jaya9bd, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.
Plain language commitment: We have written this policy to be as clear and straightforward as possible. If anything is unclear, contact our support team and we will explain it to you directly.
www.jaya9bd collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers.
www.jaya9bd may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used solely to verify your identity, process transactions, and protect the platform from fraudulent activity.
| Data Type | Source | Purpose |
|---|---|---|
| Name, DOB, Address | You (registration) | Account creation, KYC |
| Identity documents | You (verification) | Age & identity verification |
| Payment details | You (deposits/withdrawals) | Transaction processing |
| Device & IP data | Automatic (platform) | Security, fraud prevention |
| Game activity | Automatic (platform) | Responsible gaming, analytics |
| Verification status | Third-party KYC provider | Regulatory compliance |
www.jaya9bd uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described here without first obtaining your explicit consent.
Marketing opt-in: www.jaya9bd will only send you promotional emails or SMS messages if you have explicitly opted in during registration or via your account settings. You can opt out at any time.
www.jaya9bd processes your personal data on the following legal grounds:
www.jaya9bd does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually bound to protect it:
To process your deposits and withdrawals, www.jaya9bd shares necessary transaction data with bKash, Nagad, and Rocket. These providers receive only the data required to complete the transaction and are not permitted to use it for any other purpose.
To complete KYC verification, www.jaya9bd may share your identity documents and personal details with a licensed identity verification service. This provider processes your data solely for the purpose of verifying your identity and age.
www.jaya9bd may be required to disclose your personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law. We will only disclose the minimum data necessary to comply with such requirements.
To protect the platform and its players, www.jaya9bd may share limited data with fraud detection and prevention services. This helps us identify suspicious activity and protect your account from unauthorised access.
Our commitment: Every third party that receives your data from www.jaya9bd is bound by a data processing agreement that prohibits them from using your data for any purpose other than the one specified.
www.jaya9bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is a breakdown of the types of cookies we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain session security | No — required for the platform to function |
| Functional cookies | Remember your language and display preferences | Yes — via browser settings |
| Analytics cookies | Understand how players use the platform (anonymised) | Yes — via cookie consent settings |
| Marketing cookies | Track referral sources and campaign effectiveness | Yes — via cookie consent settings |
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your www.jaya9bd account.
www.jaya9bd retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. Specifically:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
www.jaya9bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:
Data breach notification: In the unlikely event of a data breach that affects your personal data, www.jaya9bd will notify you within 72 hours of becoming aware of the breach, in accordance with applicable law.
As a player at www.jaya9bd, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at the details in Section 12.
www.jaya9bd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a person under 18 has registered an account, we will immediately close the account, delete all associated personal data, and return any deposited funds to the payment source.
If you believe a minor has registered at www.jaya9bd, please contact our support team immediately so we can investigate and take appropriate action.
www.jaya9bd may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players via email or an in-app notification at least 7 days before the changes take effect.
The updated policy will always be available on this page with a revised "last updated" date. We encourage you to review this policy periodically. Your continued use of www.jaya9bd after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the www.jaya9bd data protection team:
Your data is protected, your payments are secure, and your privacy is respected. Join over 500,000 Bangladesh players who trust www.jaya9bd every day.